Update Your Salon Intake Forms | Summer 2020

Update Your Salon Intake Forms | Summer 2020

In some states, it's time to get ready to re-open! Even if there is still an air of uncertainty for the future of when your wax salon or facial spa can re-open, there's no time like the present to prepare to welcome back your clients this summer. Soon, they can give their home waxing kit a rest and let your professional salon supplies, hard wax and soft wax do the heavy lifting (i.e., a full body wax) for them! One way to harness some re-opening vibes is by planning out a new client intake form and setting a new precedent for your clients even before they set foot back into the salon. Help keep you, your staff and clients safe, get some buzz going around re-opening, and take some time updating intake forms with COVID-19 questions.

We'll show you how by discussing “what is an intake form,” giving suggestions on how to present the new information to your clients, and providing templates that you are free to use!


Read this before planning the re-opening of your wax salon or beauty business:

How To Write An SOP During Covid-19


What Is an Intake Form?

We should all be familiar with the client intake form, and wise enough to evolve it to fit our current climate in the wake of COVID-19. A classic intake form goes through questions and information to determine if it's safe for your clients to receive certain services you provide. For example, perhaps a client is taking a medication that doesn't allow the use of hard wax, soft wax, or any kind of body waxIn this case, you would recommend a different service or try to reschedule waxing until they’ve ceased using that medication.


Starpil offers unique wax formulas created to meet the needs of people with different skin and hair types. If you have questions about which waxes you should have at your wax salon, click here to find your wax.


Find your wax - starpilwax


The new type of intake form will consist of all of the classic questions but add questions and information regarding COVID-19 exposure. Your wax salon or esthetics business can achieve a few things by updating intake forms.


  • You can show your clients that you respect them and yourself during these times.
  • Your new forms hold you and your clients accountable to keep each other safe.
  • It allows you to refresh long-time client information for better service and marketing solutions.
  • It can be used as a platform to let clients know about updated protocol and steps you're taking to keep everyone protected.
  • Your updated forms give clients a heads-up on new protocol regarding check-in, payments, salon supplies and more.


How to get your clients ready to get ready. Read:The COVID-19 Client Conversation

Updating intake forms should include making them available to be filled out online before your clients can book with you. It might be wise to have a dedicated COVID-19 information page on your website, a detailed newsletter, or social media posts that give your clients a heads-up on all of your new protocol. You can even link your new intake form there.  


Here is an example of how to introduce your new salon protocol before booking.




We are now taking appointments for (when you're opening) and beyond! Book online or by calling (555) 123-4567--we’re not taking any walk-ins at this time.


Please visit our COVID-19 page for information on new check-in procedures. (Then link to the information.)


Please fill out the updated client intake form in order to book your appointment. (Then link to the information.)


Thank you so much for your patience and for working with us to help keep us all safe, healthy, and beautiful!



Starpil Wax


Now that you've cleansed your client's palettes by preparing them for the new way of doing things, you can provide them with the updated intake form. Include all of the common questions regarding their skin, products, and concerns while adding questions about COVID-19. This is a template that you can copy and paste. Feel free to omit or add anything as it applies to your business.


Updated Client Intake Form with COVID-19 Questions.


(Download PDF) 


Stock-Up Time!

You’ve taken this time to get stocked up with salon supplies like hard wax and soft wax, so now it’s time to try something totally new for your wax salon or even your own personal home waxing kitroll-on wax! Starpil Roll-On Wax is a no-fuss method ultra-hygienic system that uses a single wax cartridge per body wax on a client or yourself! It's the perfect way to get effective services quickly all while keeping safety and hygiene the main priority in this new normal.


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