WELCOME TO STARPIL PRO!

WHOLESALE WAX - REIMAGINED.

Starpil Wax Wholesale is now Starpil PRO!

WHAT IS STARPIL PRO?

Starpil PRO is a program that offers professional discounts and preferred pricing on wholesale waxing supplies.

To provide you with the best wax experience on the market, we've upgraded our Starpil PRO program with access to our all NEW self-serve, online Starpil PRO Portal, which will be open 24/7!

HOW DOES IT WORK?

With your growing waxing business, you need savings that make a real difference. That’s why the Starpil PRO Portal automatically applies your PRO discount to all your bulk wholesale purchases. The more you put into your cart, the higher the savings go, so that you can buy more for less for your expanding business.

Read "How to Access the Portal" below to learn more.

WHY SHOULD YOU JOIN STARPIL PRO?

Spend less time buying and more time with your customers! With 24/7 access, faster checkout, and volume-based discounts, you can make sure that you’re fully stocked up on wholesale body waxing products online and at your convenience. Not to mention, we provide automatic ordering options and bulk sizes for our Starpil PRO members.

As a licensed esthetician it’s important to have the best waxing products for your business and your customers. The products you use are a reflection of both your knowledge and professionalism. At Starpil, our goal is to provide you with the best quality wax and accessories at the best value so you can continue doing what you love with peace of mind.

If you are finding yourself -

Spending over $1,000 a month on wax,
Ordering 30lbs of wax or more at a time,
Feeling more proactive shopping online at your convenience, or
Looking to save money by ordering larger quantities

Then the Starpil PRO Portal is perfect for you and your business needs!

It's wholesale wax - reimagined.

Welcome to the NEW Starpil PRO Portal!

Get ready for an all new wholesale waxing supplies shopping experience. It’s wholesale wax - reimagined! This Frequently Asked Questions guide is designed to help you navigate your PRO Portal in a seamless and easy way.

Please be advised:

All Starpil PRO Portal sales are final.
Orders placed before 4 pm EST will ship the same day.
The minimum purchase amount is $300; if you need to make a purchase under that range, please contact us directly for assistance.
All orders over $100 qualify for FREE shipping.

HOW DO I SIGN UP/ACCESS THE PORTAL?

A. You were invited by a PRO Account Manager
This means you received an invitation to your email address on file. Be sure to check your spam or promotions folder if you do not see it in your inbox. Add us to your contacts so you don’t miss any important PRO news in the future.

In this email you will be prompted to create a password for your account. Once created, you will have access to the portal. Be sure to bookmark the login page for easy reference in the future.

This means you received an invitation to your email address on file. Be sure to check your spam or promotions folder if you do not see it in your inbox. Add us to your contacts so you don’t miss any important PRO news in the future.

In this email you will be prompted to create a password for your account. Once created, you will have access to the portal. Be sure to bookmark the login page for easy reference in the future.

B. You Applied for Wholesale on Our Website

This means you are ready to sign up or recently applied for a wholesale account on our website.

This application is completed in 3 easy steps:

1. Contact details

2. Business address

3. Additional information

Apply for Wholesale

Enter Contact Details

Enter Business Details

Enter Additional Info

Upon completing your application, you should receive an email to confirm your account. Be sure to check your spam or promotions folder if you do not see it in your inbox. Add us to your contacts so you don’t miss any important PRO news in the future.

In this email you will be prompted to confirm your email and activate your account. Once confirmed, you will be redirected to login on the portal. Be sure to bookmark the login page for easy reference in the future.

If for any reason you wish to return to Starpil’s main site (retail pricing), you will be required to log out of the PRO Portal.

Where Can I View Quantities & Price Tiers?

When logged in to the portal, some products may display minimum and maximum quantities This information is visible by hovering or clicking on the information button ‘i’ (Image A) next to the word ‘Quantity ’ (Image B).

Some products may also display additional discounts by

quantity tiers. This information is visible by hovering or clicking on the information button ‘i’ (Image A) next to the ‘+’symbol (Image C).

A.

B.

C.

Where Can I View My Cart?

To review your order, simply click on the ‘Order’ button on the top right of your portal. (See image below)

How Do I Check Out?

Checking out is easy! After reviewing your order, scroll down to the blue button and ‘Continue to Checkout.’

(See image below) You’ll be able to select your shipping method in the next window.

Once you select your shipping method, you can ‘Continue to Payment.’ (See image below) Payment details will appear in the next window.

Simply enter the requested information and click on the ‘Pay Now’ button. (See image below)

Please be advised our warehouse operates between the hours of 9:30am-5:30pm EST Monday-Friday. The cut off time for same day shipping is 4pm EST. If selecting Express or Expedited shipping outside of these hours, please be aware your shipment will not be fulfilled until the following business day. We thank you for your understanding. All sales on the

Starpil PRO Portal are final.

Do I Need a Discount Code?

As a Starpil PRO Member, your professional wholesale discount is already applied to your portal. No need to enter pesky discount codes or do any math. Everything is already broken down to enhance your overall shopping experience. Your savings will display right before checkout. (See image below)

Do I Still Earn Esthie Bucks?

You bet! As long as your Starpil PRO account email is the same as your EB account, you’ll be able to rack up all the points and goodies. Not sure? Here’s what to consider:

If you were invited to the PRO Portal, you don’t have anything to worry about.

If you are a new applicant and currently have an EB account, be sure to apply with the same email address. We are not able to merge duplicate accounts nor combine points.

If you are looking to redeem your Esthie Bucks, please reach out to one of our Professional Account Managers for assistance with your order. EB cannot be applied online via the PRO Portal. Please be advised our warehouse operates between the hours of 9:30am-5:30pm EST Monday-Friday.

How Do I Set Up Recurring/Automatic Orders?

To set up automatic or recurring orders, reach out to one of our Professional Account Managers. They will help get you on a delivery schedule and send you monthly invoices. All you have to do is pay online and voila! Please be advised our warehouse operates between the hours of 9:30am-5:30pm EST Monday-Friday. The cut off time for same day shipping is 4pm EST. If selecting Express or Expedited shipping outside of these hours, please be aware your shipment will not be fulfilled until the following business day. We thank you for your understanding. All sales on the Starpil PRO Portal are final.