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Why is My Wax Tearing & Cracking?

Why is My Wax Tearing & Cracking?

Why is my Wax Tearing & Cracking

There's nothing worse than buying a product, being pumped to try it for the first time, then experiencing difficulties. If you've ever purchased a Starpil
Wax formula
and wondered why my hard wax is breaking or why is my wax cracking; there are reasons this may be happening, and we've got the answers! 


In this article, we’ll discuss why your hard wax keeps breaking, go over the proper hard wax temperature, application, and removal techniques, and show you how to get the most out of your professional stripless hard wax. So read on for insight on keeping it all together. 



If you are experiencing tearing and cracking from our wax, chances are… 

  • You’re not at the right temperature for wax.
  • The wax application is inconsistent and uneven.
  • You’re not giving wax enough setting time.
  • Your removal isn’t consistent with the wax application. 


There’s a solution, or two! 



If you’re experiencing hard wax breaking off or wondering, “why does wax dry so fast”, your hard wax temperature could be your main answer. Your temperature for wax is a HUGE part of what creates a perfect hair removal experience! If your wax is too hot, not hot enough, it can do different things. If you’re wondering, “why is my wax not hardening” check out the following issues. 

When your hard wax temperature is too hot:

  • It will take FOREVER to set to be fully pullable.
  • It will set inconsistently, making it hard in some spots and still gooey in others.
  • Not to mention, you can burn your client. 

Pro Tips:

  • Make sure your hard wax is at a temp of 60-65°C unless otherwise specified. (Starpil Blue Film Hard Wax has a hard wax temperature of about 70°C for application.) 
  • Consider your room temperature and adjust if you’re keeping a lid on your wax or not to get the wax to be at a honey-like consistency.  
  • Pay attention to the client’s skin. Sometimes, there is a lot of heat over intimate areas. Keep clients cool. 

When your hard wax temperature is too cool:

  • “Why does wax dry so fast” could be because your wax is too cool.
  • You can barely spread it before it starts skipping on the skin as you apply. 

Pro Tips:

  • Check your wax warmer temperature dial and adjust accordingly.



If your hard wax keeps breaking, check your application. Your goal is to apply the wax smoothly and comfortably in a nimble swivel motion, but your pressure is where it’s at. When your pressure is off, the following can happen. 

When you press too hard:

  • Wax is applied thicker at the first point of application, causing you to “run out” before finishing a solid strip. The strip becomes fissured at points, making it difficult for hard wax hair removal. 
  • Wax can be applied too thin as to not give enough support on a pull. Depending on the wax you use, it may not spread as far and wide for such a thin application. 

Pro Tips

  • Have the right amount of wax on your spatula for the service you’re doing. 
  • Practice using multiple wax types to help you discover their varying capabilities for different types of services. This enables you to practice with your awareness to pressure. 

When you don’t press hard enough:

  • You lose control of the wax for an inconsistent spread, making hard wax hair removal clumpy and gooey in some spots for an uneven set time. 

Pro Tips:

  • Be mindful of your pressure. 
  • Apply your bulb entirely onto the skin and then spread it instead of spreading it like butter straight from the spatula.



If your hard wax keeps breaking or tearing, be aware of the time you allow it to set at and how you remove your strip.  If you apply a thinner than the usual layer of wax on the skin, it will dry faster and not give you the results you want. You want to use a dime-size thickness of hard wax evenly on the skin, which will provide you with the results you want with hard wax hair removal.  

When your timing is off: 

  • If your temperature for hard wax is too high, you’ll need to wait longer for it to set before you pull. 
  • If your wax is too cool, you’ve got to be quick with its application and removal. If the wax is left to set too long, it will crack or break. 
  • Cracking can occur because the wax is too dry due to being left on the skin for too long. 
  • If you apply a thinner than the usual layer of wax on the skin, it will dry faster, creating timing concerns. 

Pro Tips: 

  • Follow all of the above suggestions to get your hard wax temperature right. 
  • Get more efficient by honing in on your application skills.  

When your pull is off: 

  • If your application is uneven, you can’t pull it off in one fluid motion. If you do that, it will tear. 
  • If you pull upward as opposed to parallel with the surface of the skin, the part of the wax that’s still attached anchors itself to the skin, making the part that has been separated more susceptible to tearing. 

Pro Tips

  • Quickly analyze the strip before you pull it to see where its deficiencies, cracks, fissures, or limitations (too thin/thick) lie. If it’s not an even veil or is still gooey in certain spots, pull the strip off in sections. If you have to wait longer for a section to cool, do it. If the strip’s sides are fissured, peel the little “spikes” off individually, or just clean them up by applying another strip over them after. 
  • Hold the skin taught and pull the strip away from you, not up toward you. 
  • You want to apply wax with a dime-size thickness of hard wax evenly on the skin, which will provide you with the results you want. 



If you look over and notice your used wax pelts start breaking, that's completely normal. Single, used wax strips will continue to dry out, crack and break long as it breaks down and should be thrown away. Our polymer film hard wax is an elastic stripless hair removal formula that pulls the hair from the root and dries after being used. 



  • Your formulations matter; if you mix different hard wax formulas or haven't cleaned out your wax pot in a while, there is a learning curve for figuring out its hard wax temperature, application, and removal needs. This all contributes to the wax's overall performance.  
  • If you experience hard wax not removing hair, make sure that you are using your pre-wax care properly and that skin stays dry throughout the service’s entirety. 
  • Let’s not split hairs here; you might not be using high-quality wax. Even if you’re not using Starpil (the highest-quality wax on the market), don’t underestimate the high cost of going cheap. 



Many factors can contribute to cracking and breaking when it comes to hard wax hair removal; these are just the most common ones. If you can’t seem to troubleshoot it, call us. Seriously, your Starpil Fam will help you out! We have some super-cool people to help you out, from our knowledgeable P.A.M.s to the gang over at The World of Waxing; you can even slide into our DMs on Instagram @starpilwaxUSA and talk to a real person who knows what’s up!



  • To get The Waxopolitan in your inbox, subscribe here for all the fun! 
  • Join other professional #starpilfam members in The World of Waxing, our Facebook Group. (Have your license ready).
  • Get all the Starpil hook-ups with Esthie Bucks for rewards on your favorite waxing products.
  • Follow us on Instagram @starpilwaxUSA for all of the up-to-the-minute waxing trends, Starpil news, and earn free Esthie Bucks.
  • Call us at 1-866-972-2999 or live chat with a Starpil representative from 9:30 AM - 5:30 PM EST.
  • Email us at and put PAM REQUEST in the subject line or contact us here 


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